FAQ
Questions people ask
Short answers about Stars Decoded: the reports, your birth details, privacy and paying.
The report
What is a Personal report?
It's the Stars Decoded report about you, written from your birth chart. It has ten chapters, including a short read of each of your twelve houses. Every claim in it shows which part of your chart it comes from.
Read a sample reportHow is the report written?
We work out your chart and note what stands out in it. Then AI helps us write your report from those notes, following our own rules. We check every claim against your chart before you see it.
How we make your reportIs this scientific?
The planet positions are real astronomy, worked out from the sky at the minute you were born. What they mean comes from astrology, which science doesn't back. So think of the report as a way to reflect on yourself.
Does it predict the future?
No. It never puts a date on anything in your life or talks about fate. The only dates we show are for the sky, like your Saturn return. It describes how you tend to work and gives you things to try.
How long does it take?
It takes a few minutes. You can start reading the first chapters while the rest are still being written.
Birth details
What do I need to start?
You need your birth date and where you were born. If you know your birth time, add it too, because it gives you a rising sign and houses.
What if I don't know my birth time?
You still get the full report. Tell us what you have: the exact time, a part of the day, or nothing. The report only uses what your answer can tell us. It also says what a time would add. If you find it later, add it once for free. We'll mark every change.
More about birth timesWhy does my birth place matter?
It sets which sign was rising and so where your houses are. A town nearby is fine, because a short distance moves your rising degree only a little.
What are whole-sign houses?
It's a simple way to split your chart into twelve houses. Each zodiac sign is one house, starting from the sign that was rising when you were born. Every house is the same size, wherever you were born.
More about whole-sign housesCompatibility
Can I get a report about me and someone else?
Yes. When you both have a Personal report, you can get a Compatibility report about the two of you. You choose whether you're a couple, a parent and child, or friends, family or colleagues. It never gives you a score.
About the Compatibility reportDo we both need a Personal report?
Yes. The Compatibility report is written from both of your charts, so each of you needs a Personal report first.
Can I get a Compatibility report about me and my child?
Yes. Pick “A parent and a child” and say who the parent is. The report looks at what your child needs from you at their age and how you can give it.
Does the Compatibility report give us a score?
No. It never rates the two of you. It looks at everyday life together, where you clash and what you can try.
What happens to the other person's birth details?
They stay private, the same as yours. Our writing service gets names and where the planets are, never anyone's birth date, time or place.
Privacy policyPrivacy
Is my birth data private?
Yes. Our writing service only gets your name and where your planets are, never your birth date, time or place.
Privacy policyCan I delete my report?
Yes, any time. Deleting a report removes it. It also removes your birth details, unless another report uses them. We keep a record of the purchase.
Paying
Do I pay once or every month?
You pay for credits. 1 credit = 1 report of any kind. Timeline, coming soon, will be our one subscription.
What if something goes wrong?
If your report fails, we tell you what happened, and Try again is free. If we still can't write it, its credit comes back to your balance. For a Compatibility report, the credit comes back at once.
How refunds work